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Forum LockedRegarding ODM services

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Joined: 01 Jan 2007
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    Posted: 01 Jun 2016 at 11:11am

Q.Does your geteway allow connectivity from devices that are manufactured from other companies? For example products from Samsung SmartThings.

A. We don't really suggest customers to link third-party devices into our gateway due to the fact third-party product may break down the wireless network stability.

Customer could join third-party device into our gateway, however, Netvox would not able to provide any assistance about network  problems caused by 3th party devices.  

Q.I was looking through under the Title Netvox IoT Solution Overview and I was wondering if and how your gateways are compatible with other protocols such as Thread and Bluetooth?  I dont really understand the picture, do you have to add other gateways or dongles to the network to get this kind of compability?

A.We add a Thread dongle at the moment to get data and transfer to our protocol to get the compability.

Q.Where do you manufature your products and to what regions can you ship to?

A.We manufature product in Xiamen, China. Kinldy advice the destination which you wish to ship to.

Q.Do you offer application development and/or is it easy to create own applications that work well with your products?

A.It depends on how you would like to develop the IoT solution. For example, if you wish to develop own Gateway to control all Netvox device.

Q.Your gateway will be required to implemented our IoT platform software package to ensure the network stability and compability.


A.This will take some time and some NRE charge will occur at this stage, but we will guarantee the system stability and provide assistance about development problem afterward

Edited by Administrator - 01 Jun 2016 at 12:51pm
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